13. Checking on registrations and Online auctions
In order to bid on a sale, it is mandatory to sign up.
From the Auctions menu of your My Account space, you have access to a summary of your auction registrations, as well as to your Online auctions.
You can then check if your auction registration has been confirmed, refused, or if your request is still pending.
Please note, if you haven’t received confirmation from the sale operator in the 24h before the auction, don’t hesitate to contact them in order to confirm your registration. Click on the related auction to find their contact details.
In the same way, you can follow the status of your auctions from the following sections:
- Live auctions : you can find all the auctions you won from the Player Live
- Online auctions : you can easily access and follow the status of your Online auctions !
If you have won a lot and the office has not contacted you (by email or telephone) within 48 hours after the sale, you can contact them. Click on the related lot to find their details.